1. Who we are and what this covers
Shakvaro(“we”, “us”, “our”) is a solo software business operated by Shakil Ahamed in Chattogram, Bangladesh. By visiting https://shakvaro.com, installing our software, or creating an account for any of our products, you (“you”, “the customer”) agree to these terms. If you are using our products on behalf of a company, you confirm you are authorized to accept these terms for that company.
2. The services we provide
We build and operate:
- WordPress plugins and themes, distributed as free versions and paid Pro versions.
- Chrome extensions that add features to your browser.
- CatchLume, our email verification service at catchlume.shakvaro.com, offered through a REST API, a bulk CSV tool, and an embeddable widget.
We may add, change, or retire features over time. If we plan to discontinue a paid product, we will give reasonable notice to active subscribers.
3. Accounts and acceptable use
You are responsible for keeping your account credentials and API keys secure, and for all activity that happens under them. You agree not to use our products to:
- Send spam or any unsolicited bulk messaging.
- Carry out unlawful, deceptive, or harassing outreach.
- Abuse the CatchLume verification API, including sharing keys across unrelated parties, reselling raw verification capacity without permission, or attempting to overload, scrape, or reverse engineer the engine.
- Verify email lists you have no lawful basis to process, or use results in a way that violates anti-spam or data-protection laws.
- Break, probe, or circumvent our security or rate limits.
We may suspend or terminate accounts that break these rules, and where activity is abusive or illegal we may do so without notice.
4. Licenses and subscriptions
Paid Pro licenses for our plugins and themes, and paid CatchLume plans, are sold as monthly or yearly subscriptions. A subscription grants you a non-exclusive, non-transferable license to use the software for as long as the subscription is active.
If your subscription lapses, your installed software keeps working. What stops are the subscription benefits: you no longer receive updates, new features, or support, and hosted services such as CatchLume verifications beyond the free tier stop until you renew. Renewing restores updates and support.
One license covers the number of sites or seats stated at purchase. You may not sublicense, resell, or redistribute our software except where its open-source license explicitly allows it.
5. Orders, payment, and Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Prices are shown before checkout and may include applicable taxes collected by Paddle. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. Refunds are governed by our Refund Policy.
6. Intellectual property
We and our licensors own all rights in our software, the CatchLume engine, our brands, logos, and documentation. Open-source components remain governed by their own licenses. Your license to paid software does not transfer ownership; it grants you the right to use it under these terms.
Any content, lists, or data you submit to our products remain yours. You grant us only the limited permission needed to process them so the product can function for you.
7. Warranties and disclaimer
We work hard to keep our products accurate and available, but they are provided “as is” without implied warranties of merchantability or fitness for a particular purpose. Email verification is probabilistic: CatchLume returns a confidence score, not a guarantee that a message will be delivered or that a mailbox is genuine. You remain responsible for how you use the results.
8. Limitation of liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, or consequential losses, including lost profits, lost data, or lost deliverability. Our total aggregate liability for any claim connected to a product is capped at the amount you paid us for that product in the 12 months before the claim arose.
9. Termination
You may stop using our products and cancel a subscription at any time through your account or through Paddle. We may suspend or terminate access for breach of these terms. On termination, the license granted to you ends, though installed software you already have may continue to run subject to Section 4.
10. Governing law
These terms are governed by the laws of Bangladesh. The courts of Chattogram have exclusive jurisdiction over any dispute, except that we may seek injunctive relief in any competent court to protect our intellectual property or confidential information.
11. Changes to these terms
We may update these terms as our products or the law change. The current version always lives at https://shakvaro.com/terms with the date above. Continued use of our products after an update means you accept the revised terms.
12. Contact
Questions about these terms? Email support@shakvaro.com.