1. Agreement
By visiting https://shakvaro.com or engaging Shakvaro(“we”, “us”) for services, you (“Client”) agree to these terms. Individual engagements may be governed by a separate statement of work (SOW) or master services agreement (MSA), which will take precedence if they conflict with anything here.
2. Services
We provide software engineering, design, WordPress development, mobile app development, and digital marketing services as scoped in each SOW. Timelines, deliverables, milestones, and acceptance criteria are defined in that SOW — this page does not replace them.
3. Client responsibilities
- Provide timely access to assets, credentials, and decision-makers needed to ship on schedule.
- Review deliverables within the review windows defined in the SOW.
- Ensure you have the rights to any content, brands, or third-party services you ask us to integrate.
4. Fees and payment
Fees, billing cadence, and currency are set in the SOW. Unless stated otherwise, invoices are payable within 14 days. Late payments may pause active work and accrue a reasonable late fee. Taxes, bank charges, and payment-processing fees are the Client's responsibility.
5. Intellectual property
On full payment, we assign to the Client all rights in the custom deliverables created specifically under the SOW. We retain rights to our pre-existing tools, libraries, and general know-how, and grant the Client a perpetual license to use them as part of the deliverables. Third-party components remain governed by their own licenses.
Unless the SOW says otherwise, we may reference the completed work in our portfolio, including the Client's name, logo, and screenshots.
6. Confidentiality
Each side will keep the other's confidential information private and use it only to perform the engagement. This obligation survives termination of the contract.
7. Warranties
We warrant that we'll perform the services with reasonable skill and care and that our custom deliverables, at the time of acceptance, substantially conform to the SOW. Beyond that, services and the site are provided “as is” without implied warranties of merchantability or fitness for a particular purpose.
8. Liability
Neither party is liable for indirect, incidental, special, or consequential losses, including lost profits or data. Our total aggregate liability in connection with any engagement is capped at the fees paid by the Client to us under that engagement during the 6 months immediately preceding the claim.
9. Termination
Either party may terminate an engagement for convenience with 14 days' written notice, or immediately for material breach that isn't cured within 14 days of notice. On termination, the Client pays for work performed and approved expenses incurred up to the effective date.
10. Governing law
These terms are governed by the laws of Bangladesh. The courts of Chattogram have exclusive jurisdiction over any disputes, except that we may seek injunctive relief in any competent court to protect our intellectual property or confidential information.
11. Changes
We may update these terms to reflect changes in our services or the law. The current version always lives at https://shakvaro.com/terms with the date above. Continued use of our site or services after an update means you accept the revised terms.
12. Contact
Questions about these terms? Email support@shakvaro.com.